FAQs

General

Yawn is a women's nightwear brand, committed to helping women switch off and do less.

We’re committed to helping women switch off and do less. One cut, natural fabrics, made to last. How relaxing.

Yawn nightwear can be worn all year-round for lounging or sleeping. We have three different fabric types and mix and match options to suit your needs

Nightwear

Products are initially designed with love in a small London studio. All nightwear is then produced in our factory in India and sent back to our dispatch warehouse in Leeds. Both jersey products and socks are made with love in Portugal.

We travelled all over the world on a quest to find the perfect night-time fabrics. In the end, we decided to create our own bespoke fabrics perfect for all-year-round wear and deliciously soft. Our range of products come in organic cotton sateen, micro-modal jersey, and a cashmere-merino wool blend. 

No dry-cleaning needed, ever. We recommend washing your pyjamas or nightshirts with similar colours at 30°. Cashmere socks are to be hand washed.

You can work out your clothing size using our international size chart. We opt for a relaxed, non-restrictive fit and style.

Not yet, at the moment we’re just focusing on female customers. We have big dreams to expand in the future, but we want to concentrate on getting our current product range perfected before taking on the world.

Orders

Confirmation emails will land in your inbox within an hour after purchase. Please check your junk folder just in case it’s been received as spam! If you still have no luck in locating the email, drop us a message at support@loveyawn.com and we’ll check for any typos and resend your confirmation email.

Once your order has been received you’ll receive a confirmation email and another to confirm dispatch with a tracking code.

It’s likely our dispatch team have had to unexpectedly swap couriers to get your parcel to you asap. Please send us an email with your order number and we’ll provide you with an updated tracking number.

Mistakes happen! If your order hasn’t been processed for dispatch, we’ll contact our warehouse team to see if we can action a cancellation and your money will be refunded. Please check your order confirmation email and send us an email to support@loveyawn.com with your order number.

Great idea! You can buy a Yawn E- Gift Voucher here valued at £25.00, £50.00 or £100.00. Vouchers are redeemable across all products and will be delivered via email. Please note all voucher purchases are non refundable.

Yes. Our checkout page uses SSL and we don’t keep your payment details logged on any of our systems. You can pay online via card or PayPal.

Please check for any typos/errors and that all shipping and billing details are complete. Should you still be having difficulty we recommend trying a different web browser or contacting your bank. You’re also welcome to give us a call at 0208 810 1094 and we can process your order and take payment over the phone.

You can enter your discount or gift card code during the first stage of checkout. When viewing on desktop there will be an entry point on the right hand side under your order summary. Please note Yawn discount codes only work on www.loveyawn.com and only one code can be used per order.

The Details

What do women want? Pockets! When do we want them? Now! We know how vital pyjama pockets are, and yet they’re a luxury in most women’s clothing. That’s why we doubled down and designed our PJs to include deliciously deep ones. The pyjama tops have two pockets at the front and our pyjama trousers have a relaxed pocket either side.

We crafted our button holes to account for even the wriggliest of sleepers. Whilst traditionally button holes are vertical, we have found that when horizontally cut they are less likely to open during the night. We also have an extra button hole at the collar to keep you warm on cold nights. Check them out on our nightdresses and PJ sets x

Our sleeve cuffs include secret messaging tape on the inside, designed to make you smile. We love that everyone wears their Yawn PJs in their own way - this messaging tape can be kept secret by those that prefer to have their sleeves rolled down, or can be an aesthetic feature to those that prefer their sleeves rolled up.

Every hand-made Yawn print features a hidden detail. And because these details appear randomly, every pair of Yawn pyjamas is unique. There are stories to be found. Of lost balloons, skinny dips and forest wolves.

Now that would be telling... if you find you're still struggling after an hour, grab a friend or give us a call!

Shipping & Returns

Yawn is pleased to be offering free standard delivery for orders over £65 within the UK. For orders under £65 the delivery charge is £3.95.

Yes, we do! If you opt for next day delivery, and we receive your order by 1pm (UK time), we will dispatch it on the same day to arrive with you the following working day. Please note - orders received after 1pm will be dispatched the following day and orders are dispatched and deliveries happen during the working week (i.e. Monday to Friday).

At Yawn, we offer refunds on returns; if you want an exchange, please return your order and place a new order with the desired size. You can send the items back within 30 days of receiving them as long as they are in their original and unworn condition with tags in place.

Please send them to the returns address: Yawn Returns, c/o Torque, Wortley Moor Road, Leeds, LS12 4JH. All orders come with a delivery note for you to fill in and give your reason for a return. Recycle the original shipper if possible to send back - you can just re-label it. Card refunds can take up to 10 working days depending on your bank's processing time – please note that we are unable to influence this.

We’re sorry to hear you’re not pleased with your order. Please contact the team with further details at support@loveyawn.com and we’ll get back to you as soon as possible.

Parcels that are returned to us remain your responsibility and a refund will not be given until we have received them or if they don’t arrive in their original un-worn, clean condition. We recommend that if possible you send your returns using a recorded or signed for service post and that you retain proof of postage. We are really proud of the quality of our products and will be very sorry if we find any faults. If there are any faults we will immediately refund you and also refund your delivery.

We understand some of you may want to order your Christmas gifts well in advance, which is why we extend our returns eligibility period for orders made from the 1st November to 15th January. Please note, throughout the whole year, refunds do not extent to gift vouchers or gift boxes.