We're a small, passionate business. We’re here and ready to help in every way we can.
Any questions please contact our lovely team. Office hours are Monday to Friday 9am to 5pm and we are closed on bank holidays.
Email us support@loveyawn.com (or use the message box just here)
Call us
+44 (0)208 810 1094
Please bear with us. If we can't pick up the phone or email back straight away our aim is to get back to you within one working day.
Press and marketing:
Contact us on press@loveyawn.com
We take pride in customer service:
Our goal at Yawn is to deliver a high quality customer experience every single time. Our customers have given us thousands of reviews and we currently have a (rare) 4.7* rating for our customer service and a 4.8* product rating. Read more of our reviews here. This year, as with three before, we have won the ultimate Feefo award - Platinum - which recognises consistently excellent service for at least three years.
A couple of things:
Returns:
We get a lot of questions about returns. Some of your questions may be answered here on our delivery and returns page.
Christmas switch off:
Every year, our office is fully closed over the Christmas period - usually between Friday 23rd December and Tuesday 3rd January. This allows the whole team to take a breather at the end of our busy peak season. We always get back to a full inbox and voicemails so please bear with us at this time in particular.