Customer Service

We love to hear from you  

If there’s anything you’d like to ask us, we’re here and are ready to help in every way we can. 

Our goal at Yawn is to deliver a high quality customer experience every single time.   We have a (rare) 4.9* rating for both our product and our service.  Read more of our reviews here.  This year we won the ultimate Feefo award - Platinum - recognising consistently excellent service for at least three years. 


Any questions please contact our lovely customer service team Holly and Sofia.

Our office hours are Monday to Friday 9am to 5pm. We are also closed on bank holidays. We are a small team so if we can't get back to you immediately please bear with us and we will aim to get back to you within one working day.  

Write to us at: 
Yawn Suite A, Grove Mews, 42 The Grove Ealing
London W5 5LH

Returns must be sent to our warehouse:
Yawn Returns, c/o TORQUE, Wortley Moor Road, Leeds, LS12 4JH. 

Email us:
Use the little message box just here and we'll get back as soon as possible (or email us at